Zebet Online Casino Privacy Policy

At Zebet Online Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at www.zebet.nl or use our services. We operate under ZEbetting & Gaming Nederland B.V. and hold a valid sports betting license issued by the Netherlands Gambling Authority (Ksa) under reference number 1600, dated February 16, 2022. By using our platform, you agree to the practices described in this document.

Who We Are

We are ZEbetting & Gaming Nederland B.V., the legal operator behind ZEbet Online Casino. Our services are licensed and regulated for the Dutch market, meaning we comply with all applicable Dutch and European data protection laws, including the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG). If you have any questions about this policy or how we handle your data, you can reach us through our WhatsApp chat, contact form, or by calling 070 3380 365.

What Information We Collect

When you register an account, place bets, or interact with our platform, we may collect the following categories of personal information:

• Full name, date of birth, and nationality
• Email address, phone number, and home address
• Payment information, including details related to iDeal, Visa, and Mastercard transactions
• Account login credentials for zebet inloggen and session management
• Device information, IP address, and browser type when using the zebet app or web platform
• Betting history, transaction records, and bonus usage (including zebet bonus and zebet welkomstbonus activity)
• Communications you send us via zebet contact channels including WhatsApp and our contact form
• Identity verification documents required under Dutch anti-money laundering regulations

How We Use Your Information

At ZEbet Online Casino, we use the data we collect for specific, lawful purposes. We do not sell your personal data to third parties. Here is how we use your information:

Account Management and Services

We use your data to manage your zebet registratie, verify your identity, process deposits and withdrawals, and maintain your account. Whether you access our platform via zebet mobiel, our iOS/Android app, or through a desktop browser, we need this information to deliver our services reliably.

Bonus and Promotions Processing

Our ZEbet Online Casino team uses your account data to apply eligible promotions, including the zebet welkomstbonus (deposit €50+, place a qualifying bet at minimum odds of 1.80 within 7 days to receive a €50 free bet), Combo Boost!, Daily Super Odds, the Friends Bonus of €25, and your ZEpoints loyalty rewards. We also use your data to verify zebet bonus wagering requirements and ensure bonus terms are applied correctly.

Legal Compliance and Responsible Gambling

We are required by law to verify your identity, monitor for problem gambling behavior, and report suspicious activity to relevant Dutch authorities. Your data helps us comply with Ksa regulations and maintain a safe, zebet legaal nederland environment for all users.

Customer Support

When you contact our zebet klantenservice team through WhatsApp, our contact form, or by phone, we process your data to respond to your queries, resolve disputes, and improve our support quality.

Marketing Communications

With your consent, we may send you promotional offers, information about new features, or updates related to zebet promotie activities. You can opt out of marketing communications at any time through your account settings or by contacting us directly.

Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR:

• Contractual necessity – We need your data to fulfill our obligations when you create a zebet account aanmaken and use our services
• Legal obligation – Dutch gambling law and AML regulations require us to collect and retain certain data
• Legitimate interest – We use data to prevent fraud, improve our platform security, and ensure the integrity of zebet weddenschappen
• Consent – For optional marketing communications, we rely on your explicit consent

Data Sharing and Third Parties

Our ZEbet Online Casino platform works with trusted third-party partners to deliver our services. We may share your data with:

• Payment processors handling zebet betaalmethoden such as iDeal, Visa, and Mastercard
• Odds and data providers including Betradar and Betgenius, who power our zebet sport markets
• Identity verification and KYC service providers required under Dutch law
• Regulatory authorities such as the Netherlands Gambling Authority (Ksa) where legally required
• IT service providers supporting our zebet mobile app, web infrastructure, and analytics

All third parties we work with are contractually obligated to handle your data securely and in compliance with applicable data protection laws.

Cookies and Tracking Technologies

When you visit www.zebet.nl or use our zebet mobiele app, we use cookies and similar technologies to recognize your device, maintain your session, and analyze usage patterns. These technologies help us improve the zebet online casino experience and serve relevant content. You can manage your cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy. After account closure, we are legally required to retain certain records — including transaction data related to zebet uitbetaling and betting history — for a minimum of five years in accordance with Dutch anti-money laundering and gambling regulations.

Your Rights

As a resident of the Netherlands and a user of ZEbet Online Casino, you have the following rights under GDPR:

• Right of access – You may request a copy of the personal data we hold about you
• Right to rectification – You may ask us to correct inaccurate or incomplete information
• Right to erasure – In certain circumstances, you may request that we delete your data
• Right to restriction – You may ask us to limit how we process your data
• Right to data portability – You may request your data in a structured, machine-readable format
• Right to object – You may object to processing based on legitimate interest, including direct marketing
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using our WhatsApp chat, our online contact form, or by calling 070 3380 365. We will respond to your request within 30 days.

Data Security

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Our zebet betrouwbaar platform uses SSL encryption for all data transmissions, secure server infrastructure, and strict internal access controls. While no system can guarantee absolute security, we continuously review and improve our security practices to keep your information safe.

International Transfers

Our operations are primarily based in the Netherlands and within the European Economic Area (EEA). If any of our service providers process data outside the EEA, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your information in line with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you via your registered email address or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data at ZEbet Online Casino.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please do not hesitate to reach out to our zebet contact team. You can contact us via:

• WhatsApp chat – Available on weekdays during business hours
• Contact form – Available at www.zebet.nl
• Phone – 070 3380 365

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your data in accordance with applicable law.